Returns & Exchanges
At Aurora Crate Book Box, we want you to love every curated item in your collection. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing